Who We Are

Gusto 101, in Toronto’s thriving King Street West neighbourhood, is as busy today as the day it opened in 2012. With design firm Munge Leung, owner Janet Zuccarini transformed a former dilapidated auto repair garage into a cozy industrial enoteca. In addition to serving up fresh authentic Italian dishes … with some global twists, Gusto boasts several firsts that have made Toronto’s restaurant aficionados take notice: first restaurant in Toronto to sell wine-on-tap for $1 an ounce; first restaurant patio in the city to have an all-seasons retractable glass roof.

This is a fixed-term contract for a length of 12 - 18 months, to be confirmed before start of contract. 

The Role

Hiring and Retaining Awesome Team Members

·       Hiring and Training top talent

·       Create new leaders in the industry through mentor and coach programs

·       Conduct in house orientation when appropriate

·       Fostering an environment of reward & recognition – Awesome Awards Program

Training & Development

·       Hold regular training meetings to consistently develop knowledge and skills of team members

·       Schedule 1 on 1’s with Team Members, both hourly & leadership

·       Manage & Update in house testing

·       Ongoing development of Gusto Certified Coaches

·       Ownership of Pre-shift meetings

Controlling Profit & Loss alongside GM

·       Maintaining optimal labour percentages; oversee FOH scheduling, avoiding overtime

·       Oversee Inventory Reports and address any variance

·       Assist GM on achieving target COGS

Curate an Awesome Guest Experience

·       Create and monitor systems to ensure consistency in product and service

·       Touch tables and build rapport with Guests alongside floor managers

·       Maintain pristine physical plant

·       Oversee Guest Recoveries

·       Manage Daily Operations

·       Build Sales and Guest Loyalty

·       Manage POS and system updates along side GM

·       Oversee Equipment Maintenance

·       Following and enforcing all restaurant policies and procedures

Maintain Safe Workplace

·       Lead monthly Health + Safety meetings in compliance with Health & Safety Act

·       Ensures Safe Food Handling in being enforced

·       Ensures all service team members are Smart Serve Certified

·       Manages in compliance with harassment, workplace violence, and inclusivity policies